Utilities sector plays pivotal role in the growth of any economy. Business Process Re-engineering initiatives have emerged as the only alternatives for strengthening operational, financial and management domains of utility companies.

Our flagship Utility software suite - EBAS empowers our service capability and provides a comprehensive IT solution for most business processes of any Utility. EBAS can be customized to provide an in-house capability within the Utilities to effectively address their requirements.

Alternately, CSSTL provides the entire gamut of features supported by EBAS on totally outsourced basis. We procure and deploy the hardware including high end servers, PCs , network infrastructure, set up the LAN/WAN/VPN, set up broadband connectivity systems, maintain the hardware, maintain network infrastructure, provide the required technical manpower, functional experts, System Analysts and designers, programmers to optimize EBAS and match exacting requirements of our customers, and undertake the ITBPO operations of the Utility on a regular basis. 

The EBAS service profile includes consumer database management, Network asset database management, GIS integration, Consumer accounting, Accounting MIS analyses and Reporting, Spot billing, Batch Billing, remote metering and billing, establishing consumer service centers for payments and web portals for information dissemination, management of facilities such as hardware and software, management of broadband network connectivity, Load flow analyses for power utilities, Energy accounting, Energy auditing, and electrical network configuration studies.